I receive several good newsletters over the course of a day and Dr Mani’s newsletter is one I always look forward to getting. You should too.
Today I was reading up on how he looks at refunds on digital products. This is great information! Refunds seem to frustrate people and it is all just the cost of doing business, but here is how Dr Mani breaks it all down.
At the end of his article he says to share this with whoever might be able to use this information. Check out his product catalogue to see how he really walks his talk.
“A Different Way To Look At Refunds” by Dr Mani
made a sale.It annoys to see pirates distributing your digital product
all over the Web.BUT… it’s ok – if you look at it in a different way.
Look, I’ve created info products that talk about this very
problem – because I know how big it is.
In “Don’t Get Mad – Get Even“, I shared some powerful methods
to protect your digital content against theft.
And in “Refund Profit Secrets”, I teach a system that will
let you profit even after someone refunds your product.
Both of these products, however, are based on one common
factor…
A DIFFERENT Way Of Looking At Things!
This is it.
“You Don’t Profit From The FIRST Sale!”
At least, not in information marketing.
Why?
1. The first sale is the hardest to make. You need to make
a serious effort to convince a hesitant prospect to buy
from you. You need to throw in bonuses, discounts and
make an irresistible offer.
2. The first sale is the easiest to lose. If your product
doesn’t live up to whatever expectations your sales copy
raised in the buyer’s mind, you’ll be hit with a refund.
3. The first sale is when you gain mindshare. A buyer is
either delighted with what you sold them – or not. And if
not, the chances of your selling anything else to them
just went out the window.
And behind these things lies one essential factor…
T R U S T
Folks don’t know you from every other huckster out there on
the World Wide Web. Why should they believe your over-hyped
promises? What makes you different from all the others?
Where is the value for them?
These questions will be answered by your first product.
But to make that first sale, you’ll have to work harder,
spend more on advertising, and jump through hoops – and
that means, your profit is smaller, maybe even zero.
Then why bother?
Because a happy buyer is a REPEAT buyer. And will often
buy more from you over the coming months and years. Will
refer new clients to your business. Will spread word
about your brand in conversations that happen all over.
How do refunds and piracy fit into this picture?
Think of them as “first sales”. A ‘foot in the door’ you
get – without paying for it. The chance to impress and
delight prospects you can’t reach in other ways.
Sure, it hurts to have your hard work given away. But
by changing your point of view, you can see beyond the
immediate pain – and catch a glimpse of what lies in
the misty distance.
Even if 100 copies of your ebook get stolen, if it is
good and provides value, you can count upon 5 or 10 of
those who read it coming back to your business – and
BUYING other info products you’ve created!
The big lesson then is…
Create MANY Info Products – And Have a CATALOG
That’s what I’m teaching, step by step, in a series of
ebooks that will be available shortly at InfoProfitz.com
And I’m following my own advice – creating FIFTY new
ebooks over the next year, spanning various topics that
infopreneurs said they want more information about.
Will some of them get stolen? Sure.
Will a few buyers ask for refunds? Of course.
Will I lose sleep over it? Nope.
And you shouldn’t either. As one of the people I’ve
learned information marketing from says:
“Digital theft is the cost of selling online. GET OVER IT!”
All success
Dr.Mani
Discover How To Create Info Products Quickly And Easily
P.S. – You have my permission to share this note with anyone you think will find it useful.





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